Importers shipping to the New York – New Jersey port complex have been subject to extensive delays this summer, an immediate result of technical glitches with the terminal operator’s new operating platform. However, according to the Journal of Commerce, the software issues “set off a chain reaction that exposed the port’s vulnerabilities in labor, facilities and operating practices.”
As a result, ships were diverted to other ports, truckers encountered hours-long waits, and drayage companies accumulated significant losses. Meanwhile, retailers are worried about the upcoming peak season for holiday imports.
Plans are in place to reduce delays, including hiring more longshore workers and extending hours for truckers to access terminal gates (nearly 90% of the port’s traffic moves via truck).
The full article is available here.