FDA to give “priority processing” to ACE entries, implement production calls with trade

As posted here previously, US Customs is mandating filing in ACE for select FDA entry types as of tomorrow, June 15, 2016.  In addition to establishing a 24/7 ACE support center, FDA is taking further, significant steps to assist the trade in the transition to ACE, including:

  • Institution of “production calls”
    • a meeting between the FDA, the entry filer and the entry filer’s software vendor (preferably) to walk through an entry that is being submitted via ACE
    • Production calls allow FDA and the entry filer to talk about the entry submission in real time
  • Priority processing of ACE entries
    • The average processing time for manual review and release of ACE submitted entries is 25% faster than the average processing time for manual review and release of ACS submitted entries
    • slide1When review of documents is necessary, processing time from when documents are requested to the release of ACE submitted entries is 33% faster than for ACS submitted entries, resulting in a savings of 1 ¼ days of processing time

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