CBP hosts daily ACE support calls for Feb. 24th release – all welcome


Following ACE Deployment G, Release 4 this past weekend, CBP will host a daily support call starting today and ending March 2. The calls will take place between 2:00 – 3:00 p.m. ET. To dial in for these calls, please use the following conference line:

Number: (877) 336-1828 / Access Code: 6124214

Additionally, CBP will host a separate daily support call focused on Drawback issues also starting today and running through March 2. These calls will take place from 3:00 – 4:00 p.m. ET. To dial in for these calls, please use the following conference line:

Number: (877) 336-1829 / Access Code: 4840827

Overview on the current status of the Feb. 24th ACE release

CBP-logo-1Following is an overview on the current stats of CBP’s latest ACE release, as summarized by our friends at NCBFAA …

CBP Update on February 24 ACE Deployment

Following the most recent ACE Deployment this past weekend, CBP is hosting daily support calls this week for the trade to report any problems or issues that are occurring due to the update. During the February 26 call, CBP noted that of the 41 claims submitted, only 6 have been accepted error free so far. For the other claims, filers are still working with CBP support staff to work through errors leading to rejections.

In a CSMS sent earlier today, CBP compiled a list of the most common issues users are currently experiencing. The list is as follows:

  • Errors when reporting values, including zeros, in the Entry Summary (AE) 90 Record field “Grand Total Other Revenue Amount”
  • Drawback – EGVUs are being rejecting incorrectly
  • Drawback – Rejecting when Claimant ID account status is frozen
  • Drawback – Privilege status rejections

Regarding “privilege status rejections,” if an issue over privilege status leads to an inappropriate rejection, you should contact the Drawback Specialist to manually correct the privilege status in ACE and add the privilege(s) back to the claim(s). Once added, the privilege status will be fixed for subsequent claims for that claimant.

CBP has notified the trade that they will provide additional information regarding these issues as they become available. The NCBFAA will continue to closely monitor the situation and update our members as these, and potentially other, issues get resolved.

Reconciliation… Welcome to ACE!

ace-logoOn Saturday, February 24th, as promised, CBP delivered ACE Deployment G, Release 4.  One of the critical pieces of this deployment was moving reconciliation entries into ACE, along with drawback, liquidation and other functionality.

If you file recon, here are the things you need to know…

  • FLAGGING:  CBP blanket flagging for recon is GONE.  Importers must work with their brokers, or self-filing software to ensure that entries which require reconciliation get the necessary flags at the time of initial entry.  Brokers/software systems should be able to set profiles to either blanket flag by IOR, at the Part/SKU, other even based on other criteria such as MID code.
  • PARTICIPATION APPROVAL:  CBP no longer requires IORs to gain pre-appoval  to participate in reconciliation.  All profiles are set in ACE to accept a flagged entry, and will not receive a reject.
  •  PROCESSING PORTS:  IORs are no longer assigned to a recon filing processing port.  Rather, if the are assigned to a CEE, then they should file there, if not, then continue to file at their assigned port.  New recon filers will be provided with instructions.
  • PAPPERLESS:  No more paper or disc submissions required.  The date the of the entry summary once an “accepted error free” message has been received on the ABI transmission, is the date of submission.
  • ACE REPORTS:  The much anticipated new Reconciliation universe and a new Liquidation universe reports are scheduled for deployment on March 17, 2018. Additional information will be provided on these report capabilities at a later date.

Long awaited improvements…. Happy Recon Filing!

Read more about CBP’s G4 ACE Deployment here.  Read more about Recon here.